Terms & Conditions

These Terms & Conditions apply to all purchases made through Ivory & Rose Boutique.

By accessing our website and placing an order, you agree to be bound by the terms outlined below.

1. General

By placing an order with Ivory & Rose Boutique, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

We reserve the right to update, modify, or amend these terms at any time. Any changes become effective immediately upon publication on our website.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.

However, occasional errors, inaccuracies, or typographical mistakes may occur.

Please note:

• Product colors may vary slightly due to screen settings, photography, or lighting conditions.

• Measurements provided are approximate and may vary slightly.

• We do not guarantee that all information displayed on our website is completely error-free at all times.

3. Orders & Payments

All orders are subject to acceptance and availability.

Orders will only be processed once full payment has been successfully received.

We reserve the right to refuse, cancel, or limit any order in cases including, but not limited to:

• Suspected fraudulent activity

• Incorrect pricing caused by technical errors

• Incomplete or inaccurate customer information

• Violation of these Terms & Conditions

Available payment methods may vary depending on your country or region.

4. Processing & Delivery

Estimated processing time: 1–3 business days

Estimated delivery time: 4–8 business days

Orders may be fulfilled and shipped through our international fulfillment partners to ensure product availability and efficient delivery.

Delivery estimates are provided as guidelines and are not guaranteed.

Ivory & Rose Boutique is not responsible for delays resulting from:

• Customs inspections or clearance procedures

• Postal service disruptions

• Weather conditions

• Strikes or transportation interruptions

• Other circumstances beyond our reasonable control

5. Returns & Order Cancellations

Please refer to our Return & Refund Policy for complete information regarding returns and refunds.

Orders may only be cancelled before processing begins. Once an order has entered processing, cancellation is no longer possible.

By placing an order, you agree to the terms outlined in our Return & Refund Policy.

6. Limitation of Liability

To the maximum extent permitted by law, Ivory & Rose Boutique shall not be liable for:

• Packages marked as delivered by the carrier

• Delays caused by shipping providers or customs authorities

• Losses resulting from incorrect shipping information provided by the customer

• Indirect, incidental, or consequential damages arising from the use of our products or services

Customers are responsible for ensuring all order details are accurate at the time of purchase.

7. Intellectual Property

All content available on the Ivory & Rose Boutique website, including but not limited to:

• Text

• Images

• Product photography

• Graphics

• Logos

• Branding

• Website design

remains the exclusive property of Ivory & Rose Boutique and may not be copied, reproduced, distributed, or used without prior written permission.

Unauthorized use may result in legal action.

8. Customer Support & Complaints

We value our customers and strive to provide excellent service.

Questions, concerns, or complaints can be submitted to:

Email: info@ivoryandroseboutiquelondon.com

We aim to respond to all inquiries within 2 business days.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Netherlands.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts of the Netherlands.

10. Business Information

Ivory & Rose Boutique

Email: info@ivoryandroseboutiquelondon.com

Ivory & Rose Boutique operates exclusively as an online retail business.

By using our website and placing an order, you acknowledge that you have read and accepted these Terms & Conditions.