Shipping Policy
At Ivory & Rose Boutique, we are committed to delivering your order safely and efficiently. Below you will find important information regarding our shipping process and delivery times.
1. Order Processing
All orders are carefully processed within 1–3 business days.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information so you can follow your package every step of the way.
Please note that processing times may be slightly longer during busy periods, promotions, or holidays.
2. Delivery Times
Estimated delivery times are typically between 4–8 business days, depending on your location.
While we strive to meet these delivery estimates, delays may occasionally occur due to:
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Customs clearance procedures
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Carrier delays
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High shipping volumes during peak seasons
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Unforeseen circumstances beyond our control
Customers in remote or rural areas may experience slightly longer delivery times.
3. Shipping & Fulfillment
To ensure product availability and efficient order fulfillment, orders may be shipped directly from our international fulfillment partners.
Depending on your country's regulations, customs duties, import taxes, or additional fees may apply. These charges, if applicable, are the responsibility of the customer.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
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Delivery destination
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Package size and weight
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Selected shipping option
All shipping fees are clearly displayed before completing your purchase.
5. Delivery Responsibility
To ensure a smooth delivery experience, please carefully review your shipping information before placing an order.
Please note:
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If tracking information confirms successful delivery to the address provided at checkout, Ivory & Rose Boutique cannot be held responsible for lost or stolen packages.
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Customers are responsible for providing accurate shipping details.
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Requests to modify a shipping address must be submitted within 24 hours of placing an order.
We recommend monitoring your tracking information regularly to stay informed about your shipment's progress.
6. Contact Us
If you have any questions regarding shipping, delivery, or your order status, our customer support team is happy to assist.
Ivory & Rose Boutique
Email: info@ivoryandroseboutiquelondon.com
Thank you for shopping with Ivory & Rose Boutique. We appreciate your trust and look forward to delivering your order.