Payment Policy
Payment Policy
At Ivory & Rose Boutique, we aim to provide a secure and straightforward checkout experience for all customers.
Accepted Payment Methods
We accept the payment methods displayed at checkout, which may include:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Other payment methods made available through our checkout
Available payment options may vary depending on your location and device.
Currency
All prices on our website are displayed in Australian Dollars (AUD) unless otherwise stated.
Payment Processing
Payment is required in full at the time your order is placed.
Once your payment has been successfully processed, you will receive an order confirmation by email.
Orders will not be processed or shipped until payment has been successfully received.
Secure Payments
Payments are processed through secure third-party payment providers. Ivory & Rose Boutique does not store your full payment card details.
Payment Verification
In some cases, additional payment verification may be required for security or fraud-prevention purposes.
If we are unable to verify a payment, we may contact you for additional information or cancel the order where necessary.
Failed or Declined Payments
If your payment is declined, please check that your billing information and payment details are correct or try an alternative payment method.
Ivory & Rose Boutique is not responsible for charges, fees or exchange-rate differences applied by your bank, card provider or payment provider.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Once a refund has been processed by us, the time it takes to appear in your account depends on your bank or payment provider.
Please refer to our Returns & Refund Policy for full information regarding returns, refunds and eligibility.
Discounts & Promotional Codes
Discount codes and promotional offers must be entered at checkout before payment is completed.
Unless otherwise stated, discount codes cannot be applied to previous orders and cannot be exchanged for cash.
Where multiple promotions are available, the terms displayed at checkout will determine whether discounts can be combined.
Contact
If you experience any issues with payment or checkout, please contact us:
Ivory & Rose Boutique
Email: info@ivoryandroseboutique.com
Phone: +31 6 16826303
Business Address: Linnaeusstraat 69, 2522 GC The Hague, The Netherlands